Sun and Oracle Channel Sun


Sun Software Service Plans for NetBeans IDE

Sun Software Service Plans for NetBeans IDE

With Sun Software Support Service Plans for NetBeans IDE, our experienced support engineers are available to help you identify and resolve technical issues with your Sun software. In addition, you'll always have access to the latest software functionality through patches, updates and upgrades, which are included for covered software.

Sun Software Service Plan for NetBeans IDE pricing is based on a single developer. Support is available on the current version of the product for 1 year.

Unit Price

I agree to the Terms and Conditions for this product.
Overview

With Sun Software Service Plans you can choose the level of service that best fits the needs of your production system:

  • Standard Support
    • Unlimited technical support 12 x 5, during business hours, with a 4 hour response time
    • Updates, upgrades, and patches as they are published, delivered via electronic download
    • Quarterly update release via web download
    • Product defect escalation
  • Premium Support
    • Unlimited technical support 24 x 7. Live transfer for Priority 1 calls
    • Updates, upgrades, and patches as they are published, delivered via electronic download
    • Quarterly update release via web download
    • Interoperability Assistance
    • Product defect escalation

Please allow up to 5 business days for your support contract to be activated for entitlement of services purchased.

Features and Benefits

Sun's Software Service Plans give you a flexible, cost-efficient choice of two software support levels to match your needs: Premium and Standard.

Feature Benefits
Sun Software Service Plans Standard 12x5, Premium 7x24 Maintains application development productivity
Product Updates Saves customer time by having software delivered to customer
System Requirements

The Sun Software Service Plan covers the current version of your NetBeans IDE software, regardless of your system or platform. If you have multiple developers, you need multiple plans. One plan covers one developer.

Store Resources
Looking for Apps
for Your Project?
Search the Sun Software Library to find commercial and open source applications, review them, or add your own apps.
» View Now