With Sun Software Support Service Plans for Sun Studio, our experienced support engineers are available to help you identify and resolve technical issues with your Sun software. In addition, you'll always have access to the latest software functionality through patches, updates and upgrades, which are included for covered software.
Sun Software Service Plan for Sun Studio Express 11/08 pricing is based on a per developer basis for 1 year. If you have more than 9 developers, contact Sun.
Unit Price
Sun Studio software delivers industry-leading, optimizing compilers and tools you need to develop lighting fast applications for Solaris.
With Sun Software Service Plans you can choose the level of service that best fits the needs of your production system:
Please allow up to 5 business days for your support contract to be activated for entitlement of services purchased.
Sun's Software Service Plans give you a flexible, cost-efficient choice of two software support levels to match your needs: Premium and Standard.
FEATURE: Sun Technical Support FUNCTION: When you choose a Premium or Standard Service Plan, you have unlimited access to telephone and online technical support during the stated coverage hours. With Premium, you also enjoy immediate live call transfer BENEFIT: With Sun's experts only a phone call or a few clicks away, you're armed with the help you need to quickly resolve issues, answer questions and keep your systems running like a champ FEATURE: Interoperability Support FUNCTION: For Premium Plan purchasers, Sun takes accountability for tough-to-isolate interop issues and then leverages cooperative support agreements with key software, hardware and networking vendors to speed resolution. For more information about Interoperability Support, see Interoperability Support BENEFIT: A must-have for critical systems, Sun's interoperability support helps you eliminate vendor fingerpointing and quickly troubleshoot complex network computing problems FEATURE: Software Updates FUNCTION: Sun Studio is free software (downloads only), but an active Sun Service Plan is required to receive the majority of ongoing updates and patches. With your Software Service Plan, you're covered. BENEFIT: Access to continuous updates is crucial. These updates help you ensure a secure, high-performance computing environment FEATURE: Support Bulletins FUNCTION: You receive Sun support alerts via e-mail in addition to other optional Sun notification services and customer communications BENEFIT: Sun's unique early warning system (only available to Service Plan holders) allows you to stay in-the-know and to effectively mitigate business risk
